Thursday, December 6, 2007

Can I get a Cup of Joe


By Mark Sullivan

Every MIIS student loves a cup of coffee in the morning or afternoon. It’s how we stay focused and tackle those papers and projects. But what happens when we can’t get our coffee when we want it? The answer: A bunch of tired, frustrated, unhappy students.

Ever since new management came in this year and revamped the coffee area into a full-on Java Bar students have become disgruntled that they are no longer able to serve themselves to a nice warm cup of joe.

The biggest issue for students is that it is oftentimes frustrating to wait for coffee when they have to rush off to class. I spoke with a Samson “regular” who told me one brisk Friday afternoon, “One time I stood there for 5 minutes to wait for coffee. The new set-up is not working out.”

International students are also frustrated with the new coffee bar. A student from Japan, Hiroki, told me, “One problem is that it’s too slow. And during breaks, it is impossible to get coffee.”

The Samson cafeteria employees are also dissatisfied with the new coffee set-up because they are already short of staff. One employee said that it is difficult for him to manage the front counter and also the coffee area at the same time. For him, it’s easier to just let students get their own coffee and pay for it.

“This is not good here,” referring to the counter blocking students off from serving themselves coffee. “Before [last year] it was easy to get coffee and soda.”



A customer (Mark) happy to get his coffee.


The Samson Cafeteria may also be losing business because of the new coffee bar. There are other options close by for students who prefer not to wait in line to get the Samson coffee. One MIIS staff member said, “I don't want to be bothered with the counter. I actually don't buy coffee there. I either bring it or buy it from the vending machine.”

The new management was unavailable for comment.

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